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Data Analyst - Service Desk Operations ManageEngine, SQL, Tableau, Service Desk, Service Delivery A large managed IT service provider is looking for are a skilled Data Analyst to join their end client, to support their Service Desk operations. The ideal candidate will analyse ticket data from ManageEngine, helping to prioritize tasks, manage workloads, and provide insights into trends and performance. Your work will directly impact our ability to manage customer expectations and optimise resource allocation. Key Responsibilities: Data Review and Analysis : Examine ticket data to identify... more ->
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical... more ->
Service Desk Analyst Warrington, Cheshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Warrington. This is a full-time, on-site position that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support... more ->
2nd Line Desktop Support Engineer Office 365, SCCM, ITIL, Citrix £260 per day Our client, a global managed IT service provider is looking for an experienced Desktop Support Technician with excellent communication skills for a contract opportunity in Kingswood, Surrey. Key skills Excellent communication skills and a 'can do' attitude Good technical knowledge of Windows Operating Systems and Office 365 Active Directory and SCCM Knowledge Wyse Terminal/Citrix/Virtual Desktops Knowledge around ITIL methodologies and frameworks MDM experience Disk encryption technologies LAN/WAN Connectivity... more ->