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Miami, Florida - USD Full Time Posted: Thursday, 12 October 2017
 
 
Operates multiple-position telephone switchboard to relay incoming, outgoing, and interoffice calls and performs miscellaneous hospital telecommunication and clerical duties. Monitors all hospital alarms, performs code paging, and also provides patient information. Consistently delivers exceptional services to all callers.

Answers, screens, and extends calls to proper departments within 30 seconds by referencing information in the Medicall System according to HIPPA and BHSF policies

Handle bi-lingual language line requests according to BHSF Rules and Policies

Follow all IT Communication Services Policies and Procedures

Pages doctors, emergency situations, eg Code Blue, Fire, or Disaster drills, and authorized/non emergency announcement over intercom and through beeper system.

High School Diploma, Certification, GED, Training, or Experience

Must have a minimum of one year customer service experience and basic computer knowledge

Associate of Arts Degree preferred

SDL2017



Miami, Florida, United States of America
IT
USD
Baptist Health South Florida
Baptist Health South Florida
JS2124_8D4FAD1D7ED3ABBEC151F7125C113119_228_I/282286878
10/12/2017 12:23:46 PM

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